Frequently Asked Questions
Everything you need to know about our sparkling collections.
How should I care for my rhinestone jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Wipe gently with a soft, lint-free cloth after each use and store in a cool, dry place.
What materials are used in your jewelry?
Our jewelry features high-quality glass rhinestones and crystals set in durable alloys like brass or zinc. Many of our pieces are silver or gold-plated and are lead and nickel-free for sensitive skin.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
Do you offer wholesale or bulk discounts?
Yes, we provide special pricing for bridal parties, pageants, and retail partners. Please contact our support team with your quantity requirements for a custom quote.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to follow your package's journey to your doorstep.